Eric Chua on renewal of financial assistance under ComCare schemes

Through digitalisation, the Ministry of Social and Family Development (MSF) has made ComCare applications simpler and more convenient, especially for those who cannot easily leave their homes to apply for help, said Senior Parliamentary Secretary for Social and Family Development Eric Chua. Replying to an MP’s questions in parliament on Thursday (Mar 6), he noted that applications for ComCare’s Short-to-Medium-Term Assistance scheme can be made online on the SupportGoWhere portal. Applicants who need help with the online applications can call the MSF hotline, where call agents will walk them through the applications. He also said that MSF officers can make home visits to assist those who still cannot apply online despite the guidance and are homebound such as the elderly or persons with disabilities. On the renewal of financial assistance under ComCare schemes, Mr Chua said that the renewal process is still important as it serves as an important touchpoint for officers to check on clients’ well-being as well as identify any new needs.